By Kate Fisher and Julia Cowing Current Reality Research and Operations (Ops) teams play vital roles in driving innovation and growth. Researchers are responsible for gathering and analyzing data to understand user needs, while Ops teams are responsible for supporting the research process and ensuring that studies have the right participants and…

By Stephanie Marsh, Springer Nature. Based on the upcoming https://reopsconference.com/ presentation. I am very excited to have the opportunity to give one of this year’s keynotes at ROC. It has given me the chance to reflect on my career, what skills I have and how we and others view ResearchOps. …

“The Eight Pillars of User Research” is one of the defining articles of ResearchOps with around 60,000 views at the time of writing this. As Jake Burghardt, UX author and ResearchOps editor, states: “The 8 pillars have provided a framework for understanding the breadth of topics that we want to…

By Mary Nolan | This article was reposted for the ResearchOps Community with the author’s permission. Recruiting participants for B2B research is hard! Over the years I’ve developed these tips and tricks that help make B2B recruiting easier: Minimise your recruitment criteria Divide and conquer Make friends with your Customer…

A ResearchOps Member Spotlight — ReOps in an agency environment, treating vendors as team members, and a ‘vlogger mode’ approach for bringing overseas clients to the homes of participants. Our ResearchOps community is made up of members with diverse backgrounds, working on varied operations in their organizations, with dreams of…

A ResearchOps Member Spotlight — Bringing experience in international health to ReOps, building standardization around the research process, and considering options for knowledge management. Our ResearchOps community is made up of members with diverse backgrounds, working on varied operations in their organizations, with dreams of advancing researchers’ craft even further…

By Emily DiLeo, PhD, MLIS This article is based on Emily’s June 2022 presentation at ResearchOps Conference. In the transition to article format, the presentation transcript was edited for length and clarity. Watch video of talk | View all ResearchOps Conference videos Beyond magical thinking In conversations about research repositories, I’ve observed a…

A ResearchOps Member Spotlight — Designing one of the first mobile ethnography research platforms, staying current on different platforms for research, and driving more automation of ResearchOps tasks. Our ResearchOps community is made up of members with diverse backgrounds, working on varied operations in their organizations, with dreams of advancing…

A ResearchOps Member Spotlight — Bringing a background in social housing to ReOps, tapping into existing organisational knowledge and other tips, and increasing awareness of ReOps outside of the research team. Our ResearchOps community is made up of members with diverse backgrounds, working on varied operations in their organizations, with…